Clear before you pay

Send the link first. Decide after you see the quote.

We review the item, seller context, known shipping restrictions, and any straightforward question we can ask in Japanese. Then we send an itemized quote. Torii is independently run, so you can discuss the scope, priorities, and budget directly with the person handling the request. Nothing is purchased until you approve it.

What your Torii fee is paying for

Human review of the listing and availability
Seller/listing context check
Known shipping-restriction review
One straightforward seller question in Japanese when the platform allows it
English human support
Itemized quote and approval before purchase

How the service fee is calculated

Straightforward requests will usually follow the rates below. Your actual quote is based on the request we review with you.

Priced case by case

A guide, not a fixed price for every request.

The figures below show how standard requests are usually priced. Every request is reviewed individually. Tell us what you need and your budget, and we will discuss the scope, workload, and options with you before agreeing on a price.

1

Share the request

Send the link and tell us what matters.

2

Discuss the options

We review the work, timing, and budget with you.

3

Agree before we start

Nothing begins until both sides accept the quote.

Standard online purchase

You already know what you want.

Best for a normal online purchase where you send us the item link and no unusual handling is required.

From ¥3,000

15% of the approved item subtotal, with a ¥3,000 minimum per purchase request.

Managed preorder / limited release

More timing. More follow-through.

For timed drops, limited releases, made-to-order goods, and long-lead orders that require materially more purchase timing or order management. Purchase success is never guaranteed.

From ¥5,000

20% of the approved item subtotal, with a ¥5,000 minimum per purchase request.

In-store / local pickup

When someone in Japan needs to go there.

Location, timing, travel, stock, queueing, and exact task scope are confirmed before we commit.

From ¥5,000 + expenses

20% of the approved item subtotal, with a ¥5,000 minimum. Approved travel and other actual expenses are separate.

Standard online fee examples

These examples show the Torii service fee only. Other actual costs are shown separately in your quote.

Item subtotalTorii fee
¥10,000¥3,000
¥20,000¥3,000
¥30,000¥4,500
¥50,000¥7,500

Item subtotal

The approved product price charged by the Japanese seller.

Domestic shipping

Japanese seller or marketplace delivery charges, when applicable.

International shipping

Carrier cost from Japan to your destination. The final amount may depend on packed size and weight.

Japan-side human help

Pay for real extra work, not every small question.

Any paid add-on is explained before we do it. One straightforward seller/listing question remains free when contact is possible.

Simple seller question

Free

A straightforward listing or seller question in Japanese. Seller replies and platform access cannot be guaranteed.

Special sourcing / product research

From ¥5,000

For requests that require us to search beyond a supplied item link, contact multiple sources, or spend meaningful time finding the right item.

Detailed inspection / requested photo set

From ¥2,000

For requests beyond a basic practical check. This is not professional authentication or functional testing.

Complex negotiation

From ¥1,000

Multi-step negotiation or unusually time-consuming seller communication. We quote it before paid work starts.

No purchase before approval. No surprise Torii fee after approval.

Every request is different. High-value purchases, active auctions, group orders, unusual-risk work, and other materially non-standard requests are discussed and quoted individually. You can accept, decline, or talk through the scope and price before anything begins. Import duties, destination taxes, and customs or carrier charges are separate unless the quote expressly says they are included.