Request from Japan
Can't find it in your country? Send us any item link, image, or description. We'll check availability and get back to you fast.
- Access to Japanese shops & marketplaces
- English support, clear communication
- You approve before we buy
Torii Parcel helps you find, check, buy, and ship Japanese-market items you cannot get at home. Clear English support, every step of the way.
Japan concierge
Checked, packed, and tracked with care
Can't find it in your country? Send us any item link, image, or description. We'll check availability and get back to you fast.
Explore original custom goods designed by us and shipped worldwide.
Share a link, image, or description of the item you want.
We confirm availability, seller details, and restrictions.
Item cost, fees, and shipping are shown before purchase.
We buy it with care and inspect when possible.
Your item is packed safely and shipped to your door.
If it is available in Japan, we will do our best to get it for you.
We use transparent, quote-based pricing. You will always see a full breakdown before you decide.
Learn more about pricing




For safety and legal reasons, we cannot purchase or ship the following items.
This list is not exhaustive. Final decisions are made based on shipping regulations and our policies.
It depends on item availability, domestic delivery in Japan, and international shipping. Most requests receive an initial availability check within a few business days.
Shipping is estimated from destination country, parcel size, weight, carrier options, and any special handling needed for the item.
You can cancel before approving the quote. After purchase, cancellation depends on the seller's policy and whether the order has already shipped.
We can provide optional photo checks when practical, especially for pre-owned, limited, or condition-sensitive items.
Available payment methods are shared during quote approval, before any purchase is made.
We aim to support many destinations, but some countries, carriers, and item types may have restrictions.
Tell us what you are looking for and we will take care of the rest.
Request an ItemRequest an Item
Share a product link, photo context, or a rough description. We will check availability, restrictions, seller details, and shipping before you approve anything.

After you submit your request, we'll review the item details, seller information, estimated cost, restrictions, and shipping options before anything is purchased.